The service was very efficient. I chose to rent from them again for my second car.

Picking up the car was very easy, and the staff was friendly.

Warm and enthusiastic service, very satisfied.

The staff was very friendly.

1: The fee I paid at the store was higher than the price given on the website (with no additional consumption). 2: No Chinese service. An older front desk receptionist had very poor English. Communication was very difficult. 3: The return location is not at the airport terminal. The staff at the airport terminal do not go with you to the car. You have to find the return location yourself. The return process is outside the airport, and procedures are handled at the airport terminal, which is very inconvenient. Moreover, Turkish people's attitude towards Chinese people is not very friendly.