The service was very friendly and the explanations were clear.

Before the trip, I confirmed the order's validity with your company, and you assured me there were no issues. However, upon arrival in Europe, I was informed that the order had been canceled, wasting three hours of my time and energy to book a new car. Truly irresponsible.

When I arrived, they said the reservation was canceled.

When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.

We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.

Very easy ,very competitive prices. 100%we look to rent again with easyrentcars