The staff greeted us with smiles when we rented the car, and they were willing to help with any issues. However, when problems actually arose, they said those services were not provided and we'd need to pay an extra service fee starting at 100 euros.

The service attitude is very good. The car rental desk clearly lists the prices for various services, such as an additional driver for 24 euros and travel to other countries. Communication is very convenient.

The service from the staff was excellent. We had six checked bags, two carry-ons, and two backpacks. The staff helped us load them into the rental car and also assisted with unloading them when we returned the car, even taking them to the shuttle back to the airport. It's a good idea to have some small gifts or cash for tips ready.

The service attitude was excellent.

Amazing staff

Not professional