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+81 3-4578-4029
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+56-226665927
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9159538353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9159538353
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Reviewed: Mon, Jun 24, 2024
About Europcar: 8.0 /10
Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Mamie Jonah

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Reviewed: Thu, Sep 7, 2017
“Windsor, Oxford, Cambridge”
About Europcar: 10.0 /10
Received a brand-new Golf, no unnecessary talk, no push to buy insurance. Very satisfied, very satisfied.

Maxwell Daniell

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Reviewed: Fri, Jan 19, 2018
“London and Coastal Cities Nearby”
About Europcar: 2.0 /10
The service completely lacked business ethics. They arbitrarily increased the price and disregarded the booking contract. During the payment process, I was charged multiple times. This was an extremely poor rental experience.

Bowen Carroll

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Reviewed: Fri, Jan 19, 2018
“London-Lake District-London”
About Europcar: 2.0 /10
Europcar forced a downgrade. I returned on the 1st, and it's now the 19th with still no resolution. When I discovered an issue at pickup, they treated us differently, saying you rented through a third party, and we didn't receive your payment, so Europcar can't handle it.

Hulda Hutt

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Reviewed: Thu, Jun 22, 2017
“Renting a car in London: 1. Be aware of congestion charges as they can add up quickly if you're not”
About Europcar: 2.0 /10
At handover, it was 11 pm and no one reminded us to check the car properly. When returning the car, they mentioned wheel scratches, with the front wheel having a scuff and a scratch on the rear wheel. The front wheel had hit a curb but the rear wheel seemed to have old scratches that we could feel by touch. They claimed it wasn’t covered by insurance due to the low amount, so we had no choice but to leave.

Rohrmann

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Mini Van | Peugeot 5008 5 Seats or similar
Reviewed: Mon, Jan 1, 2018
“Good”
About Europcar: 8.4 /10
Like: I got a Volkswagen Passat Estate Diesel as replacement
Dislike: They did not have the Peugeot 5008

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