Initially, they said the car was broken and I had to wait for an hour. They waived one day's rental fee for me. After a long wait, they provided a smaller car and further reduced some fees. Additionally, I could return the car with an empty tank. Although the wait was long, the solution was acceptable.
The car they provided was very old, and the air conditioning didn't work. Fortunately, the weather was cool, so we didn't need the AC. The pickup and drop-off staff were straightforward and didn’t fuss over minor scratches.
Very satisfied. The car rental desk at Dublin Airport was easy to find, located within the airport. The procedures were straightforward. When we asked if there were any fees for taking the car to Northern Ireland, they assured us there were no extra charges (unlike what the website said about daily fees in euros). After completing the paperwork, the shuttle bus arrived quickly to take us to the parking lot. The staff helped us load all our luggage into the car.
Pick up of the car was fine but drop off was awful and got scolded because the attendant wanted to leave early and had to stay until we returned the car. We then found that he had charged us an extra day for this (we returned it before the drop off time we had chosen) so when we said that we will keep it until the next day as we are paying for it - he removed the charge because offices don’t open on Saturday! So obviously should have be impossible for us to pay until then right?! I had almost forgotten this until I got 4 incorrect credit card charges 6 weeks later which I noticed on my bank statement - I don’t have fines or tolls, and when I emailed the branch they fob me off and said they didn’t charge it. AVOID at all costs - terrible company.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Initially, they said the car was broken and I had to wait for an hour. They waived one day's rental fee for me. After a long wait, they provided a smaller car and further reduced some fees. Additionally, I could return the car with an empty tank. Although the wait was long, the solution was acceptable.
Relevant Reviews on Enterprise in Ireland
Tobey Dorothy
-
-
-
-
View more >Meroy Longman
-
-
-
-
View more >Mamie Jonah
-
-
-
-
View more >-
-
-
-
View more >H
-
-
-
-
View more >