At Munich Airport, the counters were sufficient and I was served immediately without waiting. Communication was very smooth. The pre-authorization was canceled within a week, without any charges. The vehicle was very new, performing well in all aspects. Fortunately, it was equipped with all-season tires, which came in handy on icy and snowy roads.

Great!

This is my first time using OK Rentals, and overall it was a good experience.

They close at 10 PM, but other companies have staff available 24 hours.

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.