A real pleasure to book a car through QEEQ.

The staff were not very helpful, focusing on recommending insurance during pickup. After returning the car, I realized I left a water bottle inside. I went back to the return location within half an hour to inquire, but they said they did not find the water bottle. The website offered navigation for free, but the staff claimed there was none and said we had to pay for it.

They knew we had bought all the insurances back home but still pushed their local insurance on us! We said we already paid the deposit, but they claimed they didn't see it. In the end, we had to buy their so-called full insurance out of fear, even though we had already paid over a thousand as a deposit on the car rental website! Terrible!! Garbage!!

Shared location with Enterprise, same service. A £200 deposit was taken when picking up the car and refunded upon return. It took around 30 hours to get the deposit back into my account. They only checked the tires and exterior when returning, even though it had rained and was a bit dirty, it didn't affect the inspection.

It was easy to find the counter in the airport and get to the car. Counter staff at pick-up were helpful, efficient and informative. Car provided was as stated. Car return was quick and efficient. So far it has been a good experience.

Booking website was user-friendly and easy though it would be helpful to include extra driver fee information

Staff were VERY helpful and had excellent customer service. Sam's professionalism at the Alamo reception desk really stood out. Returning the car was easy and painless. Everything was sorted in about 5 minutes. We were in a hurry so it worked perfectly for us.

Was easy to book though only allowed us to book one insurance option online. We had to upgrade at Alamo. Liked that the website showed what mileage was included. A lot of websites don't show this so it was one of the reasons why We chose easyrentcars.