A real pleasure to book a car through QEEQ.

This is my fifth time renting a car abroad, and I've never encountered such a rogue and deceitful rental company! Be very careful! Firstly, if your English isn't fluent, the sales staff will speak very quickly to push insurance. I understand that, but even after refusing multiple times, they persisted. Secondly, they pushed the FUEL SERVICE OPTION. I had never come across this before, so I repeatedly confirmed if it was a pre-authorization and if returning the car with a full tank meant I'd get a refund. The sales staff assured me it was, but despite returning the car with a full tank, I didn't get a refund and was charged much more than the contract amount for no apparent reason. Later, I found out that it is indeed an additional service. However, rental platforms also say they can't restrain individual fraudulent behavior without a recording. So next time, make sure to record everything! Relying on the platform won't solve the problem! Lastly, in the restroom of this rental company, my mother overheard employees openly mocking and ridiculing Chinese people, saying they know nothing and laughing loudly. While we were picking up the car, another family was arguing with the staff over unclear charges. It's better to choose another company. Do not rent from Alamo in the UK! I've rented from them in the US and Canada before without issues, but in the UK, be very cautious!

The car had low tire pressure and a weak car key battery, which required local repairs and wasted a day. Overall, the experience was just average.

Very good customer service best I’ve experienced

Excellent service from Alamo, only 10 mins to get going, car new and nice, staff very friendly and knowledgeable, first class service, will use again.

Easy to book and good prices, will use again.

The staff was very friendly and made the process feel comfortable and easy