The car pickup and return process was relatively smooth. The car had around 100,000 kilometers on it. I rented it for 15 days. The day before returning the car, it wouldn't start in Kutaisi. The main issue was that no one answered the phone after I tried calling the rental company three times. I was really anxious. Finally, after more than an hour, someone returned my call. At 9 PM, a technician came and helped me replace the battery. It's concerning that such a large company maintains its cars so poorly.