Car below expectations. Smaller hood caused issues with luggage.

The service was enthusiastic, but didn't solve the problem.

The car rental company tries to sell insurance, and if you don't buy it, they can become very sarcastic if an accident happens. The car was not very clean when I picked it up, and for the first time, the fuel tank was at 7/8! However, the queue was short and the service was efficient. They offer airport transfers and 24-hour service. Overall, I'm quite satisfied so far.

The description of how to find our vehicle when landing in Budapest was completely wrong. QEEQ stated that someone would be waiting for me after I went through customs. This was not true. Then it said to go to the vodaphone counter at the airport. There is no more vodaphone counter at airport BUD. I confirmed this with the man at the information desk. He luckily informed me that I would need to call Klaas wagen once I was ready for the shuttle to take me to get the car. After I did this it was no problem. A friendly driver with a large van came to meet me in about fifteen minutes and it went smoothly from there. But the main thing is that QEEQ has to change its explanation to say that the customer needs to give a call to the Klaas wagen agent upon arrival because there is no Klaas wagen counter.

QEEQ worked fine except for my other comment that finding Klaas wagen at the Budapest Airport was completely wrong. But luckily the phone number of Klaas wagen was in the QEEQ materials.

The worst ,they try to sell me another insurance,when I had full super insurance