Acceptable

Have hired many cars with Europcar both here and overseas and my experience with them has always been very good. The cars are always clean and in excellent condition.

Easyrentcars provided great feedback and the whole hiring process was seamless with them.

特に難しい会話もなく簡単に借りられました。 返却もカギを渡すだけで終了。 車両も思いのほかきれいで新しかった。 最高速度を設定できる車両でしたが、使い方を理解するまでに時間がかかった。日本語のマニュアルがあると助かる。

特にストレスは感じませんでした。

Easy to deal with and the car was excellent. Note to travelers in Tasmania though - no digital licenses accepted

Excellent service and prompt replies to queries.

There was no explanation of the features of the car, on pickup in Hobart. Staff member at Launceston, where we called in and later dropped off the car was excellent. Difficulties with the Cruise Control which was regularly but intermittently failing to activate caused distraction from the task of driving, and the risk of rear-end collision when the car decelerated instead of maintaining Cruise speed. On two occasions, the Cruise Control accelerated the vehicle significantly above the set speed, on level roads. On one occasion, the vehicle accelerated to 20 km/hour above the set speed, before I managed to get the speed under control. As these incidents were around traffic, this was dangerous. On several occasions, the Cruise Control caused the vehicle to suddenly, and swiftly, decelerate from the set speed, as if the driver had braked the vehicle. This nearly resulted in several rear-end accidents. Difficulties with the Cruise Control ruined what was an otherwise great driving experience, and placed up to 4 travellers at risk of accident.