The rental store service is convenient, so I give it a high rating.

Friendly staff, clearly direction! Just we booked Audi but got Opel instead which a little bit disappointed!

So far so good

The car I hired was Toyota Yaris, but instead I received Opel Crosa, which is a disaster of a car, didn't enjoy it one bit. It was using more fuel than I expected, and it felt like it wasn't good enough for the price I payed. The customer service was good, I received my keys in no time and found the car in less than a minute.

Like: Very nice car
Dislike: Two things. First: I live in Finland and I have a cottage in Estonia. Why I must change car when I go to my cottage ? I thought Europecar is a real EU car. I see no risk espasially when I did order a non expensive car. Second: I always order my car before I come to Finland thruough internet. Why you use the currency of the country where I am ? I always loose currency change money if I need to change my reservation.