The transaction was handled at another company's counter, and the explanation was unclear. The additional driver fee quoted was very different from the final charge. They originally said it was 5 euros per day, capped at 50 euros, and including tax it should have been around 60 euros. However, after agreeing, they charged my card 130 euros! Including the remaining balance for the car rental, it totaled over 160 euros! This is a typical case of fraudulent charges.

The attitude was very poor. They did not have the automatic car we reserved, only a manual one. I booked the car six months in advance. They were unapologetic about the lack of cars. We waited for three hours, and they still couldn't confirm if a car was available. Very disappointing.

No child seat as promised

I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)

Yes, I really did like the car. Good gas mileage and I own the same car at home so new it well.