Positive: Booked a 10:30 AM pickup, but successfully extended it to 12:00 PM after negotiation. Negative: Booked a Camry but was downgraded to a Corolla without any explanation, even though there were plenty of Camrys in the parking lot. PS: Insurance was promoted at the site, but I declined. There were no extra charges, and the deposit was refunded quite quickly, within a few days.
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Relevant Reviews on Hertz SOUTH MELBOURNE DT
Ward Wood
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