Satisfied with the service

Satisfied

At Munich Airport, the counter was well-staffed, and I was served immediately without waiting. The communication was very smooth. The pre-authorization was canceled within a week without any charges. The car was very new and performed well in all aspects. Thankfully, it was equipped with all-season tires, which was perfect for the snowy and icy roads.

At Munich Airport, the counters were sufficient and I was served immediately without waiting. Communication was very smooth. The pre-authorization was canceled within a week, without any charges. The vehicle was very new, performing well in all aspects. Fortunately, it was equipped with all-season tires, which came in handy on icy and snowy roads.

There weren't many people returning cars. The staff told us to park the car as usual and leave the keys inside. We had a flight at seven, so we hurried to the airport around five o'clock. However, the later bill had extra charges, with incorrect mileage and return time.