Very satisfied. Due to changes in my itinerary, I needed to pick up the car earlier and return it later, and the customer service was very accommodating. Rented the car for 11 days and drove from Sydney to Cairns without any issues. Great experience!
First order: The flight was delayed, and the staff left on time at 8:30 PM, so I had to cancel.
Second order: Arrived at the store in the afternoon but was told there was no reservation. The staff were okay, but after communicating with the rental company for a long time, they still had no car available. It was a hassle for the whole family.
Simba exceeded expectations. Everything about them starting with pickup from airport to their office till return of vehicle was amazing. the staff was super friendly .
About QEEQ:10.0/10
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Customer Service
Great experience renting a large sized SUV.
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