Reply by Qeeq: We are sorry to learn you had very unhappy experience with us.
The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us.
Thanks for your feedback and look forward to seeing you next time.
The vehicle provided was a RAV4, but it was a model from 20 years ago and very worn-out. The car's engine became very loud when driving at 70 km/h. This car rental company was really unsatisfactory.
The service was excellent and they honestly informed us that the actual rental period was 2 days, not 3 days as QEEQ mentioned. Even if it exceeded 48 hours, as long as the car was returned on the same day, it would still count as 2 days. Fantastic!
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