The information supplied by easy car for the transfer location was extremely poor.

Poor location

They promised airport pickup, but this company doesn't have an office at the airport at all. The pickup location is more than ten kilometers away from the airport, and no one answered the phone. When I finally got through, they instructed me to go to a place outside the airport to get a ride to the pickup location. As a foreigner unfamiliar with the language and area, I had no idea how to get there.

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

As always, you never really know if or how to do the insurance. I paid for it through the booking site and the counter denounced the insurance and sell their policy. Luckily, I have never had to test it. The deposit seems crazy, I don’t remember this from any other rental company

Horrible customer service. It was difficult to find the company and difficult to find where to return the car. The agent at the counter was rude. I will never use this company again