We could not process the €1,100 deposit on any of our credit cards- so forced to buy the €300 premium insurance.
After car hire finished we were sent a bill for €106 for cleaning fee and let delivery.... this was NOT communicated to us before we took the car hire.
So for a $200 car hire we have now payed in total $800 !!!!
This is ridiculous. And something we simply cannot afford.
We will be contacting our credit card company to dispute the final charge.
And very disappointed with this experience.
Alan and elizabeth peacock
En tant que précédent utilisateur du service, les explications sur les conditions de location sont trop longues.
Pourquoi ne pas être reconnu comme un client quand on a déjà utilisé le service ?
About QEEQ:8.0/10
réservation très facile, juste il serait nécessaire de mieux indiquer le loueur final et sa situation dans l’aéroport. Si j'avais suivi les indications GPS données dans le mail, je me serai retrouvé à 10 km du hall d'arrivée de l'aéroport
“Don’t bother buying insurance through easyrent- no cheaper than at the desk and need a deposit!”
About GOLDCAR:6.0/10
Car had quite a few damages, some of which weren’t listed but staff happy to review before we took the car.
Still waiting for deposit to be returned- staff advised it could take up to a week which is quite a long time to be out of pocket more than a thousand euros, especially when it was only a small car we hired for 4 days.
About QEEQ:8.0/10
A bit strange that AXA insurance documents in Hong Kong dollars, given that we paid in GBP and euros.
Unable to give an accurate idea of deposit amount which left us unprepared at the desk.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GOLDCAR in France
Alejandro Salto
-
-
-
-
View more >a.peacock
-
-
-
-
View more >g.delavoipiere
-
-
-
-
View more >-
-
-
-
View more >N.SIMONNET
-
-
-
-
View more >