I booked a V-Class but was given an old Vito instead. The oil warning light came on several times, the tire pressure was unstable and kept alarming, and the seats were dirty. Aside from the driver's seat backrest angle being adjustable, nothing else could be moved. The comfort level was extremely poor!
The staff had a poor attitude and looked displeased, like we owed them money. The wait time for the car was long. Only the store in Spain was like this.
Full insurance was charged both domestically and in Spain! Everyone, do not buy any insurance or full coverage on domestic platforms. Purchase it at the car rental office instead.
They mentioned a ticket but I haven't received it yet.
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