I purchased basic insurance and, out of respect, honestly reported the damaged side mirror. After discussing with the staff, the compensation was estimated at around 280 euros. However, after returning home, I found out it had been directly raised to 980 euros, which is the exact deductible amount for basic insurance. Isn't this a scam? A side mirror for a Volkswagen Touran costing that much—how much does the whole car even cost?
When returning the car, no one inspected its condition. They just said to leave the keys. Later in the evening, I received a message claiming there were scratches and they would deduct 630 euros. When I got out of the car to grab my luggage, I didn’t see any scratches on the bumper. This issue is really hard to argue about. Besides, replacing a bumper shouldn’t cost 630 euros, and from the photo, it looks like it could be polished clean.
About QEEQ:10.0/10
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