Everything went smoothly. I have rented cars from them multiple times. The car was in good condition, and any damages on the car were clearly documented in the contract. The service staff were very efficient. Overall, a good experience.
Other customers (regular Europcar clients) take 5-10 minutes. Our family rented two cars, and it took a total of 1.5 hours! I have records, feel free to verify! There was no line, just very slow processing! For the child seat, they told us to just go directly. When inspecting the car, there was no one in the office; we waited for over ten minutes. When we returned to the front desk, they said the person had gone for lunch!
The car was brand new and we enjoyed the overall experience from Pick up the whole drive and drop off
Benjamin the person who assisted us while pick up was very helpful and joyful person
About QEEQ:10.0/10
Very fast and easy
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