The pickup service was quite slow, but the return process was faster. The car had low tire pressure and outdated features. The waiting time at the airport was too long, and service efficiency needs improvement.
The car was good, the service was excellent. For car rentals in Turkey, choose Cizgi—they are quick and efficient, and they didn't require a credit card deposit in my case, can't comment on other companies. The pick-up and return processes were particularly convenient, with simple and fast procedures.
On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.
About QEEQ:10.0/10
The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.
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