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From United States
+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
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Search for Rhodium Car Rentals in Split

Rip-off and unbelievably rude counter staff

Reviewed: Wed, Jul 10, 2019
About Rhodium: 5.3 /10
I really can't believe how rude the the counter staff was. I don't know if it was a high pressure sales technique but the guy did his best to make me feel like an idiot for not taking "option 2" to pay an additional £100 and having full coverage. I insisted on taking the option with no additional coverage but then the deposit required was 1600€, which is much higher than the "Estimated deposit amount: 8250.00 HRK" (approx 1100€) as stated in the terms and conditions. This is more than the limit on my credit card, so I had no choice but to pay an additional £100 to get the additional coverage. I feel this is an extremely misleading, underhand technique to make you pay an extra £100. I told him I've rented from Goldcar 3 times and had a consistently bad experience and he said "well you're an idiot for booking again, do you want to cancel? There are plenty of other providers here. Goldcar would be the best company in the world if your credit card had a high enough limit". So rude! When booking through Easyrentcars I was disappointed to learn it was with Goldcar. I will be writing to formally complain to Easyrentcars and Goldcar/Rhodium.
Mini | Fiat 500 or similar

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6992115068
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