There is a shuttle bus that takes you from the airport to the rental store. The rental process is simple. If returning the car after service hours, you can just park it at the store's parking lot and drop the keys into the key box.
The location of ACE Rent a Car is very easy to find, and the staff are very friendly. When we went to pick up the car, the service was entirely in English, and the explanations were very detailed, especially regarding the insurance policy.
Charged us for vehicle damage (for a chip under the windscreen wiper) that we don't believe we caused. Couldn't inspect the vehicle on the start of our trip as the pickup location has no external light and we picked it up at night
“Unreliable car overdue by 3000+ km for a service. Would not recommend ACE to anyone”
About ACE Rental Cars:6.0/10
Casey from ACE Christchurch branch was exceptional in dealing with the situation.
About QEEQ:9.0/10
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