This is the worst experience I have ever had. I will NEVER ever come back again. ZERO STARS FOR YOU

I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.

The car itself was great and was exactly what we needed for our stay. I was caught off guard once we got to the rental space due to the fact I was unaware of the extra charges that would be presented to me. I even spoke with someone over the phone before booking to get an estimate of the total. The final price was nowhere near the estimate.

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

Waiting almost an hour at Miami Airport, nobody came to pick up us. Made three phone calls nobody respond therefore we cancelled it.

Called for pick up and we recieved was an answering machine. Took a cab to the location after waiting for an hour and half and payed $30.00 for the cab ride . THE PLACE WAS CLOSED. Never rented a car. MESSAGE customer service and nothing they could do about it . NEVER AGAIN