The rental service was actually handled by Europcar. The staff at the rental desk were unprofessional; they did not complete the necessary paperwork during pickup, including failing to document the vehicle's condition. When returning the car, the staff there were completely unaware of the situation. Fortunately, I had recorded videos, taken photos, and made audio recordings to avoid disputes. They charged a deposit of 10,000 pesos, which would be refunded only after 3-4 weeks!
I am extremely satisfied. Communication was smooth and they were very friendly. After picking up the car, they even used WhatsApp to inform me how to reach them if needed. The car was new, fuel-efficient, with only 3000 km on it. It was very easy to drive and greatly enhanced my travel experience.
I am really very satisfied. The communication was smooth and they were very friendly. They even used WhatsApp to tell me how to get in touch if I needed anything after picking up the car. The car was very new, with only 3000 kilometers on it, and very fuel-efficient. It was easy to drive, making my travel experience excellent.
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