No deposit required, unlimited mileage, optional upselling which can be declined. The rental company charged an extra 200 lira for highway fees and did not provide the detailed highway bill on the return day. Since it was paid in cash, there was no way to recover the overpaid amount.
Our flight arrived early, but we had to wait until the booking time to pick up the car. After communicating with the counter, we were able to collect the car 20 minutes earlier. The service attitude was very good, and both the car pickup and return processes were simple and smooth. No credit card deposit was required for car pickup, full insurance was included, and in case of an accident, you only needed to report it to the authorities. Returning the car was quick—settling highway tolls was done directly and no signature was needed since they had already taken care of it. We drove 3,300 km on this trip, completing a counterclockwise loop around Turkey, with toll costs reaching 2,300 lira. Everything was good except for being given a Peugeot 3008, which was the smallest model in the car group we booked. Our group consisted of 3 adults, 2 children, 2 large 30-inch suitcases, 1 medium 28-inch suitcase, 1 small 20-inch suitcase, and 2 small carry-ons, all of which just fit in the trunk. We initially wanted to upgrade, but the staff explained that upgrades couldn't be arranged on-site unless reserved in advance, as no larger cars were available. It felt frustrating—they could have earned more but didn't.
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