Avoid this company! The car model provided was completely different from the one I booked. When I arrived at the store, they told me there were no Benz cars available! They downgraded the car significantly, with a big price difference, offering only old and poorly maintained cars. They didn't refund the price difference adequately—such a terrible experience!
The flat tire wasn't detected, and it blew out after driving just a few kilometers. I waited five and a half hours for roadside assistance. Each time I called customer service, I had to explain the situation all over again. This was the worst experience ever.
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Customer Service
Relevant Reviews on Budget Budget Gatwick South
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