They kept pushing me to purchase their insurance, asking me to cancel the one I bought domestically, claiming theirs was better and that I could cancel the domestic one for free. Filling out the documents was deliberately slow and inefficient. The car had scratches all over and wasn't clean. The staff's attitude was very poor. They intentionally told me to use gasoline, but when I checked the fuel cap, it specified diesel.
Very satisfied. The car was new, only driven 10,000 kilometers. I forgot to bring the notarized copy of my driver's license when picking up the car, but the staff let us take a photo and send it via email. They were very patient. They explained the insurance, but I mentioned that I had already purchased it in my home country, so they didn't push for it further. We added a second driver, which cost an additional 7 euros per day, but crossing borders didn't incur extra fees. We didn't wash the car before returning it, and it was a bit dirty, but they didn't charge a cleaning fee. The inspection was very quick. Another car in our group had a minor accident, and we received the damage report via email within a day, and the price was very reasonable. Overall, everything went smoothly. Highly recommended.
About QEEQ:10.0/10
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