The actual rental location is Europcar. When picking up the car, there were three customers ahead of me, and I had to wait for an hour. The Muslim lady staff worked very hard, but there were various unexpected issues. However, the car model was as promised, and the condition was good. It had less than 50,000 kilometers on it—a 7-seater diesel Q7. Driving it was smooth and comfortable, which made the journey even more enjoyable.
Overall pretty good, the car was very new. Returning the car in a different location was convenient and the cost was reasonable. However, when picking up the car, the rental staff initially insisted I had to purchase their insurance despite having QEEQ insurance. They only relented after I mentioned contacting QEEQ to resolve the issue.
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