“On current experience I’d go to a hire company that provides the car class booked.”
About Easirent:6.3/10
Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.
About QEEQ:7.0/10
Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.
Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated.
However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques.
When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand
We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.
Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer
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View more >Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer