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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
From Peru
+51-17009061
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8067573327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8067573327
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Good, but not as smooth as most would like.

Reviewed: Thu, Jul 18, 2019
About Sicily By Car: 6.7 /10
Was disappointed that the car rental had been cancelled as our flight was 2 hours late, lady was quite helpful but we did end up paying more for a different car (I think this is a trick they use). On a positive note, they did speak english
About QEEQ: 7.0 /10
Customer service was good, although the wait on the phone was quite long and
Economy | Fiat Panda or similar

Relevant Reviews on Sicily By Car CAGLIARI

Michael

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Compact | Seat Ateca or similar
Reviewed: Sat, Jun 29, 2024
“Log waiting 45 min on pickup, got dirty sedan but booked SUV”
About Sicily By Car: 4.0 /10
We booked SEAT ATECA SUV with high clearance, but got sedan SKODA Octavia low clearance car. This car not fit to our needs. Representative on desk was rude, and said if you do not want this car, do not rent, we don’t have any other car for you! Very bad for company reputation. Car was almost new, just 1000km on odometer, but was not clear full of dust. On pickup was really long queue we waiting 45 min before getting to desk. Drop off was fast and good.

B.Sayo

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Compact | Fiat 500l or similar
Reviewed: Sun, Sep 29, 2019
“Horrible”
About Sicily By Car: 2.0 /10
Personnel désagréable au possible, nous n’avons pas pu récupérer la voiture car on nous demandait 250€ supplémentaires

S.Campbell

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Economy | Fiat Panda or similar
Reviewed: Fri, Sep 6, 2019
“Booking is the easy part - the reality of it is much different”
About Sicily By Car: 6.7 /10
2 hour queue just to get the car. Those with children who had just joined the queue were put to the front of queue which is totally unfair. No communication from staff. Could not cope with the demand. Incurred a flat tyre. Unanswered phone calls to numbers at Cagliari airport and the service/call put line. After 1.5 hours finally spoke to a lovely lady who organised someone to change the tyre in torrential rain. Also rang back to advise it would be longer than she originally told me. Which I was grateful for. They also need some customer service Training. Lady at desk who provided car was very pleasant though.
About QEEQ: 7.0 /10

M.Piras

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Economy | Ford Fiesta or similar
Reviewed: Mon, Jul 29, 2019
“Waiting time on queue too long”
About Sicily By Car: 9.3 /10
Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.
About QEEQ: 9.0 /10
everything smooth, will use it again

Scott C.

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Economy | Fiat Panda or similar
Reviewed: Thu, Jul 4, 2019
“Slow Counter Service”
About Sicily By Car: 8.7 /10
The pickup process was excruciating with a very kong wait. Literally no other company had queues as long as Sicily By Car. There were 3 reps working but with all the attempts to up sell on car type and size, insurance, accessories, etc, it took 4 times as long to check out. By the time we made it to the counter I just wanted our car so we could begin our holiday. After check out, everything with the car went fine.
About QEEQ: 10.0 /10

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