For Drop off location, perhaps there should be an Apex sign. The GPS we hired was very poor, it couldnt find the satellite, and also the screen was not sensitive enough for touch.
The car was exactly the same as mine at home so I could just get in and drive away.
2 pointers:
It would be really useful to include the cargo cover as we had to drive around for 16 days with our suitcases on view. Luckily no one was interested but not having one could encourage theft.
A mobile phone holder would be really useful for using Google Maps, etc.
About QEEQ:10.0/10
It was great on the whole, but didn't list itself as an Apex 3rd party so no one was at the desk to meet us and luckily the Apex staff arrived about 20 mins after we got there.
“I needed to change my drop off location near the end of my stay and it was no hassle and free”
About Apex:10.0/10
I was very pleased with the service I received from staff. I was expecting a manual drive not an automatic. But with a short intro from a member of Apex staff I was confident to drive off in a matter of minutes. It's so much easier on those steep windy NZ roads!
About QEEQ:9.0/10
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Customer Service
Excellent !
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