I had an insurance via AXA so I requested to deal with AXA through insurance. But Europcar staff did not accept my claim. He told me "Dealing insurance is my job".
“The car provided runs a low mileage but lots of scratches back and front.”
About Europcar:6.7/10
Lots of scratches on the car provided and the drop off staff didn’t read the rental documents but pointing out the scratch marks which I have to tell him to look at the paper before informing me that I’ll have to pay for the damage. It’s wasting time.
About QEEQ:8.0/10
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