The rented car ran out of power and couldn't start. I waited for over two hours at the gas station, but no one helped. They spoke Indian-accented English, which was hard to understand.
Overall, it was pretty good. The vehicles were relatively new, and the features were satisfactory. However, it seems like the cars from rental companies in Malaysia are all like this.
“Excellent experience and value for money. Very satisfied customer.”
About PARADISE:8.0/10
Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!
About QEEQ:10.0/10
I didn't see price drop in action but the booking experience was very simple with good email follow-up and the car was there as promised so all good in my book.
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