Apex Melbourne City Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Australia

Reviewed: Sun, Aug 4, 2019

About Apex: 10.0 /10

The staff are always very friendly. I’ve been booking with apex quite frequently and they never fail with impeccable customer service and the cars they provide are very nice.

About QEEQ: 9.0 /10

Apex

Melbourne

Australia

Economy | Hyundai Accent 2 Doors or similar

1 days rental

Relevant Reviews on Apex Melbourne City

Sherry Electra

Australia

1 days rental

Apex

Melbourne

Australia

Reviewed: Sat, Jul 21, 2018

“Great Ocean Road Journey”

About Apex: 8.0 /10

Thoughtful service, except for the car condition, everything was satisfactory

Alvin Dolly

Australia

1 days rental

Apex

Melbourne

Australia

Reviewed: Sat, Apr 7, 2018

About Apex: 8.0 /10

The customer service explanation was very detailed

D.Houghton

Australia

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Apex

Melbourne

Australia

Reviewed: Tue, Dec 3, 2019

“Got what they said”

About Apex: 8.0 /10

Counter staff took while to sort car, busy with one member of staff!!

About QEEQ: 7.0 /10

K.Beh

Australia

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Apex

Melbourne

Australia

Reviewed: Tue, Sep 17, 2019

“Could be better and smoother...”

About Apex: 8.7 /10

I have expressed my comments via their customer survey that the car seat we rented are not up to standard (the cleanliness, the condition and etc.) others (their services and car conditions) are definitely up to standard.

About QEEQ: 8.0 /10

I spent a lot of times in clarifying whether the rentedcar can be brought to ferry ride. I initially checked with your CS that budget car rental allowed us to do that . At the end, we got replied from budget that it doesn’t allow. This is quite frustrating with the clarifications. Different parties provide different replies.