Very pleased

Quite good, efficient service. The return instructions are printed out for renters to take along. No extra insurance is pushed.

There were no Mercedes cars... so we had to switch to a Nissan SUV after some negotiation. I didn't really want to switch, but there was no other option... it was disappointing. Also, we had booked to pick up the car at 1 PM, but we arrived at 11 AM and were told we couldn’t pick it up. So, we had to wait for an hour and a half before we could start the process.

Compared to North America, it's just okay. Most cars in Europe are diesel, which is common knowledge for the locals, so they might not emphasize it. For us, the same brand often wouldn't be expected to run on diesel. If there's a breakdown, support from European companies is virtually non-existent.

The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.

Very easy to compare and book cars. All queries were promptly addressed. Will come back to easyrentcars next time as well.

arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !