I have got the worst experience of renting a car abroad. Vehicle was not functioning well.

H.Singh

United Kingdom

Reviewed: Sat, Aug 24, 2019

About GREEN MOTION: 3.3 /10

I remained on road for 6 hours on road with my family under heavy rain before getting road assistance from green motion and its associated insurance company who I paid £ 452 for 7 days to have zero excess. Plus £ 150 deposit. The clutch was broken on second day 16th of August and I dropped the car after road assistance towed our vehicle to green motion office. Finally after long long waiting of 6 hours when we reached at green motion office its employee was shouting on me by saying how did you manage to broke the clutch. I was so tired and helpless at that day said to him that I'm driving cars and trains since last 20 years. To summarise I want to get refund £150 deposit and 5 days insurance for zero excess from green motion and 5 days from Axa insurance of easy rent cars. As I used only for 2 days out of 7 days of renting with green motion. I'm not asking any compensation for ruining holidays of 7 people for our entire trip.Thanks

GREEN MOTION

London Luton Airport(LTN)

London

United Kingdom

Mini Van | Vauxhall Zafira 7 Seats or similar

1 days rental

Relevant Reviews on GREEN MOTION London Luton Airport

R.Webb

United Kingdom

1 days rental

Compact | Hyundai i30 or similar

GREEN MOTION

London Luton Airport(LTN)

London

United Kingdom

Reviewed: Thu, Jan 2, 2020

“Great service from EasyRent, less so from car hire company”

About GREEN MOTION: 6.7 /10

Green Motion are normally very good. This particular branch however was quite poor. Cars not clean, no windscreen washer fluid (not properly checked), supposed to be a full-to-full fuel policy but tank was completely empty. Several other customers were unhappy and complaining as were checking in. On return they found a tiny stone chip in the windscreen and charged us £75. It was dark outside and we suspect they were looking for it as we were not aware of any stones hitting the windscreen.

About QEEQ: 10.0 /10

EasyRent were once again the cheapest car booking agent and became ever cheaper thanks to the auto-rebooking on price drop facility. Easy to use with clear instructions during booking process.

M.Jiffry

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

London Luton Airport(LTN)

London

United Kingdom

Reviewed: Thu, Aug 1, 2019

“Be aware with the conditions by easyrent, try book directly with supplier to minimize confusion.”

About GREEN MOTION: 8.0 /10

Had to wait long time as it was morning pickup, staff was very friendly

About QEEQ: 8.0 /10

United Kingdom

1 days rental

Commercial Van | Ford Transit 3 Seats or similar

GREEN MOTION

London Luton Airport(LTN)

London

United Kingdom

Reviewed: Fri, Jul 5, 2019

About GREEN MOTION: 8.7 /10

The staff at drop-off were very friendly and even offered to take the van from me at the parking lot if I didn’t feel comfortable parking it myself. Before and at check-in, there was another member of staff who wasn’t very well informed about where I could leave my car while parking the van and gave me the wrong price chargeable for it (even though it is the staff at the rental company themselves that charge that money for parking). They could have recommended the train station as a good parking location since it is a short walk on foot to the hotel (a shortcut that google maps did not offer).

About QEEQ: 10.0 /10