The car was a hybrid, but it was 10 years old so the battery only kicked in for a few minutes at a time, so was probably not worth it’s extra weight in the car
About QEEQ:10.0/10
Yes price drop protection did work, well worth the fee.
The car was old one but was in very good condition. I had a chat with one of the guys while they were dropping to the airport and he informed they are replacing all old cars with new ones in coming few months. No complaints.
Stanley was very courteous and friendly and answered our questions thoroughly. It just took a while to work on the admin stuff before going on our way.
We received a phone call the day before our rental requesting all our details, as it was due to be very busy on the day we got in. Upon arrival, it was hard to communicate with staff about pickup, the car was not ready, and the counter staff asked for all the details again. We were told our car was not ready because it had actually been in an accident and7 they would need to clean an alternative for us. The staff member then claimed we would be given a better car, however we received exactly what we had booked. In general we were not very pleased with our experience with this company.
About QEEQ:10.0/10
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Customer Service
Not what we expected
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