The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.
About QEEQ:8.0/10
I didn't have a price drop but this was the most affordable car that I could have found. The location of the lot was easy to find and easy to get to. I appreciate the relationship between Routes and easyrentcars.com. I've already referred two people who have used the site.
“I was incredibly unhappy that I did not get the economy car I had rented and instead got an SUV.”
About Routes:7.7/10
I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.
This location seems totally unprofessional and unorganized. There are cars everywhere. It also is an airport parking location for paid customers. Be prepared to spend some time here and also unlike the other major car rentals, this drop off requires you to stand in the line again to return a vehicle.
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Customer Service
On a one to ten it was a7
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