8 day rental of xtrail

When returning the car, there was a Taiwanese server. I asked her in English if she spoke Chinese, and she replied in English that she didn’t. But when I went out to return the car and came back for the paperwork, she was fluently speaking Chinese with two other Taiwanese people. Isn't that frustrating? I returned the car at the Christchurch airport location. It was a female server, suspected to be Taiwanese. Please take action!

カウンターの方は親切で、つたない英語でも笑顔で対応してくれました。 レンタカーを返しに行った時に、入り口に停めたら、空港への送迎ドライバーに「ここに停めないで戻して」とまくしたてられたが、受付してくれた優しいスタッフは、ここでいいよと簡単に対応してくれました。

値下げプロテクターはよくわからなかった。空港から送迎を呼ぶ方法がわからず、メールで相談したが返信が来る前にレンタカーを無事に借りれて、運転中に電話を何度もかけて来てくれたが、海外なので、怖くて出れずに申し訳なかったです。ありがとうございました。

Like: Best price for car rentals. New Zealand has the highest car rental price than all countries I visit.
Dislike: The only down side was we had to wait over half an hour from the time we rang them to be picked up at airport. Apart from that it was a fab experience.

Like: I was very happy with the car, the service and the staff. I would recommend this company and I will use them agai n in a few months.
Dislike: Location, tricky to get to you base.

Like: Travelled to tongariro and coromandel and northland no real complaints except slow on hills Neat looking car superb in the city