Shuttle pick up time was longer than expected. Shuttle driver and counter staff were very polite and friendly. More shuttle service and additional counter staff will be helpful for faster customer service.

It was very easy to book online.

Routes was easy to deal with. People were helpful and friendly and I would definitely rent from them next year when I am back. I love the car I had and it exceeded my expectations.

came back to me with a discounted price which I was so so happy with.

Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.

Seemed easy and smooth!

Great value - really nice staff - car was in great condition.

Easy booking platform - good job!

Like: Location and shuttle are perfect....no need to rent at airport. This was almost the same experience...without the fancy counter.
Dislike: The airport arrival pickup was not clearly written. I thought I had to walk through the airport rental garage to find shuttle pick up area, when in fact, it was right outside the airport door. I had to call twice to ensireninwas in correct spot. The longest part of the pick-up, was waiting while the agent answered same phone calls over and over. I wasn't the only one confused by the description. Just wait at the shuttle stand, they come frequently!!!