great car and easy service

L.Sutton

Australia

Reviewed: Mon, Nov 27, 2017

About Hertz: 8.8 /10

Dislike: When i received the booking confirmation, I was confused by the address (avalon airport in Victoria) as it didn't say Victoria at all. I was very concerned that I had booked at some other avalon airport in the world. The only way i could check that i had the right place, was to google avalon airport Victoria, and it said it was in Beach Road, so i presumed that i had the right place after all.

Hertz

Avalon

Australia

Economy | Suzuki Swift 2 doors or similar

1 days rental

Relevant Reviews on Hertz AVALON APT

Elizabeth Longfellow

Australia

1 days rental

Reviewed: Tue, Apr 10, 2018

“Melbourne to Great Ocean Road to Melbourne”

About Hertz: 2.0 /10

No staff at the counter, waited a long time for both pickup and drop-off

Hugo Bridges

Australia

1 days rental

Reviewed: Sun, Mar 5, 2017

“Very Convenient”

About Hertz: 8.0 /10

Clean

About QEEQ: 10.0 /10

Cheryl

Australia

1 days rental

Reviewed: Mon, Feb 5, 2018

“Avalon, Great Ocean Road, Campbell, Melbourne”

About Hertz: 10.0 /10

Pickup was very fast

About QEEQ: 10.0 /10

Jeffrey Carnegie

Australia

1 days rental

Reviewed: Tue, Feb 27, 2018

“Great Ocean Road”

About Hertz: 4.0 /10

On February 22nd, I accidentally left my camera in the car when leaving Melbourne Airport. I contacted the rental company through Zuzuche and they reported that they were unable to reach the rental company. Despite multiple suggestions to try other contact methods, Zuzuche's customer service was rigid and handled the situation poorly, causing us to miss the best time to recover the camera. After five days, on February 27th, they informed us that the rental company staff were on vacation, hence the delayed response, and they claimed they found nothing. I am very dissatisfied with this; Zuzuche is unreliable in critical situations.