When picking up the car, the address search directed us to another location near the airport branch, but the staff delivered the car to us without any extra charges. They didn't aggressively sell insurance and were very friendly and considerate!
Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead
Literally said it's a brand new car, totally clean and pretty ready. The counter staff was very helpful. Less than 10 min through the process of documentation and car inspection with informative guidance. Should be better if Europcar manages to have the signs within the arrival hall to the counter.
About QEEQ:10.0/10
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