Outstanding Customer Service

N.Ali

Australia

Reviewed: Fri, Jul 6, 2018

About Apex: 9.8 /10

Like: I left my makeup bag in the glove box when I returned the vehicle before my flight; they drove it up to me to collect at the departures before my flight took off! All of the staff were incredibly friendly and helpful. I would definitely use Apex again and recommend to others. Thanks for everything, y’all!
Dislike: I had to keep plugging in and out the USB cable for the music to come through on the radio.

Mini | Hyundai i20 2 Doors or similar

1 days rental

Relevant Reviews on Apex CAIRNS AIRPORT

O.Kis

Australia

5-day rental

Economy | Suzuki Swift or similar

Reviewed: Sat, Jun 29, 2024

“Very happy highly recommended”

About Apex: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Australia

4-day rental

Economy | Suzuki Swift or similar

Reviewed: Thu, Jul 14, 2022

“Great car and service”

About Apex: 10.0 /10

I found apex excellent to deal with. Friendly staff, great service and great car.

About QEEQ: 10.0 /10

This was my first time using qeeq. The process was easy and when I arrived at Apex they had my booking and the car was ready to go.

Y.HIGASHI

Australia

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Reviewed: Mon, Mar 16, 2020

“また利用したいです。”

About Apex: 10.0 /10

とても親切に対応していただきました。

About QEEQ: 10.0 /10

値下げプロテクターなどとても便利だと思います。

Paul H

Australia

1 days rental

Standard | Kia Optima or similar

Reviewed: Mon, Aug 27, 2018

“A breathe of fresh air”

About Apex: 9.8 /10

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.