Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.
Dislike: We got dropped at domestic wing of the airport despite telling the driver we were going back to London.
Other than that the service and car were excellent. Will use again
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Great experience rent a car from Routes
Dislike: No
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