Great experience rent a car from Routes

They upsell insurance when picking up the car and commit fraud when returning it. If you rent from them, insist they clean the windshield and then check it carefully with a flashlight! When I returned the car, I had to pay CAD75 for a tiny chip on the windshield that was just a bit larger than a pinhead! If you don't have the patience to inspect, it's better to buy their windshield insurance. Additionally, they target Chinese people! At the same time I returned the car, a foreign customer just handed over the keys and left. When I returned the car, a black man inspected the windshield for 3 minutes and found a tiny chip, forcing me to pay CAD75!

I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose. That point was my only deception

Car had no snow tires on as unexpected snow hit.

Routes seemed to be a local and very friendly run business. Simple and efficient car hire just what you want after a long haul flight.

Simple to use and at the right price.

Like: Everything was exactly as stated. No high pressure up selling. Courteous staff.
Dislike: Nothing.