Alamo has great service

Alamo was excellent. All the staff were happy, motivated and professional. Wonderful service.

Overall, it was fine. At the start, they insisted we buy additional insurance with a not very friendly tone. I called QEEQ and then they didn't insist anymore. At return, they claimed the fuel tank wasn't full. I provided the fuel receipt, and they said OK. The car's headlights were not bright enough, and I mentioned it to the staff upon return, hoping they fix it for future renters driving at night.

My daughter left her phone in the car which set off elsewhere after I dropped it. The staff quickly recalled the driver and returned the phone much to our relief. Thank you to Callum and his colleagues.

Excellent staff, really friendly and the car was almost new and had a great sat nav system as standard. Great experience.

Efficient

Car was not full of fuel on pick up, which it should have been. I returned it full. Mentioned this to staff when dropping off the car & was offered a free half tank of fuel, should I hire another car from them, which I do not know if I will ever need to.