Dislike: Car was dirty, could have used a good cleaning. The pick up experience at the counter was way too long. Employee spent far too much time trying to convince me to purchase options.
Like: I liked the quick friendly service once I got to the counter to pick-up my van. Been to Hawaii many times, there is always a long line to pick-up your car. The van was perfect, exactly what I needed. The price was by far the best I had seen anywhere else. When we dropped off the van they helped us quickly and had a shuttle waiting to take us to the airport. Dislike: it would be great if there was a line exclusively for people who have ordered and prepaid for a car/van, even on weekends.
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Customer Service
Excellent
Dislike: A little difficult finding shuttle at the airport.
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