Great and convenient.

The staff requested self-registration, but the automated machine failed at the last step... It wasted my time, and in the end, I still had to queue for more than ten minutes.

The car rental process was smooth, and no additional insurance was suggested.

The service was good and the procedures were simple. But at the counter, the staff added an extra $15 per day for insurance. The car was new and had only 1200 miles on it.

The car seemed to have an electrical fault of sorts - we were worried it would break down a few times! The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them. They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.

Quick and easy customer services