AVOID AT ALL COST

Poland

Reviewed: Wed, Oct 9, 2019

About Panek: 2.0 /10

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

About QEEQ: 8.0 /10

Panek

Warsaw

Poland

Compact | Seat Leon Guaranteed model

1 days rental

Relevant Reviews on Panek in Poland

Lynn Surrey

Poland

1 days rental

Panek

Krakow

Poland

Reviewed: Tue, Oct 17, 2017

About Panek: 2.0 /10

Totally unreliable! Both pickup and drop-off locations were unclear or incorrect! No one answered any of the calls, and the car rental company's official number was always on hold. Finally, we had to contact via the rental platform to resolve. Our group, dragging large luggage, wasted several hours and disrupted our schedule! Who compensates for our loss?

Poland

1 days rental

Economy | Volkswagen Polo or similar

Panek

Warsaw Chopin Airport(WAW)

Warsaw

Poland

Reviewed: Sat, Jan 4, 2020

“Panek is the best rental service at the Warsaw Okecie Airport”

About Panek: 10.0 /10

I consider Panek car provider as the best at the Warsaw Okencie airport. People there are very helpful in reception and very easy in the process of returning the car. This company certainly cares about customer. This a second time I rented with Panek an I'll do it the next time in a few months. Panek is completely different from the Green Motion rental company (Warsaw Okecie Airport) which is steeling money from the costumers by charging them hundreds of dollars for imaginary scratches while refusing to provide any any documentation of it.

About QEEQ: 10.0 /10

M.Dabrowski

Poland

1 days rental

Economy | Skoda Fabia or similar

Reviewed: Mon, Oct 28, 2019

“Good service, car in great condition, no extra fees for drop-off in a different location.”

About Panek: 9.7 /10

Good service, car in great condition, no extra fees for drop-off in a different location.

About QEEQ: 10.0 /10

As usually, everything went smoothly.

Joseph

Poland

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Aug 21, 2019

“Excellent customer service”

About Panek: 10.0 /10

I wanted an auto but was given a manual instead. After a slight delay, Panek managed to find another car - which was in a significantly higher class - and let me have that at no extra cost. Well done, Panek!

About QEEQ: 9.0 /10